We will be answering our phones in fact we would not take an order without speaking to us first as a New Customer – Why? Because we care, we want to gain your trust and know there is always somebody you can turn to for advice for a chat and for any concerns you may have
We will be offering an aftercare service too. So please use that service.
We are not going to tell you we are open 24/7 because we are not robots, like everyone else we need to sleep. If we miss your call as we are human, please try again, we respect your privacy and will not contact you. We may however, send you a text apologising and asking you to either call us back or give us a convenient time to call you. Our promise is that call will be made
There will be more than one person taking the initial call. That person may not be a specialist – should you require a specialist within depth knowledge of the product then please ask to speak to them. She is very easy to talk to, will ask you about your problems, and make suggestions that she feels may help you. She may even suggest an alternative product to try
We always source the best products that we are able to obtain, some are not of English Branding but that doesn’t mean they don’t work. What it means is you are not familiar with the name of the Company we are happy to give you the Country of origin for you to research for yourself. We use several different pharmaceutical companies, across the globe.
We NEVER sell fake products, the photographs, videos that are on this site are the products you will be receiving, from time to time we may change to a different brand as and when that happens you will be notified and given the name of the brand we will not suddenly change, it will be advertised on the site in advance.
WHAT DO WE WANT FROM YOU? – QUITE SIMPLY “THAT YOU TRUST US, THAT YOU FEEL SAFE DEALING WITH US AND THAT WE WILL OFFER YOU THE BEST CUSTOMER SERVICE YOU WILL HAVE EVER COME ACROSS WITHIN THIS INDUSTRY.”